Unfortunately, there are many bad reviews online which may cause you to not know whether Arvixe is worth it or not.
Having been founded way back in 2003, the company has been around for a fair number of years, and offers its users an easy way to host their websites.
The company also shouts about its awards it has won, despite only receiving one and a half stars on Trustpilot.
In this article we shall take a look at what Arvixe can offer you, and what the reviews say. Do not give up on the company just yet, it may work brilliantly for what you need.
What Is Arvixe?
Having been founded back in 2003 in California, it was taken over in 2014 by Endurance International Group (or EIG).
Now it belongs within the EIG’s plethora of web hosting platforms such as HostMonster, iPage, HostGator, JustHost, and BlueHost – just to name a few.
There are more than 80 companies after all!
While it is stated that Arvixe has won a number of highly prestigious awards in the industry, the online reviews do not reflect the company (see further down the page).
Arvixe was once awarded as being a fast growing hosting company. Now it is said to be the “worst web hosting company on the planet..” (Trustpilot review 2021).
So, while some people do have an issue with Arvixe, it might be best to take a look at how the company can benefit you.
Arvixe offers a number of hosting capabilities and dedicated servers. This means it could potentially be your one-stop place for all things website related to keep yours online and maintained.
What Does Arvixe Feature?
The many features Arvixe offers is when it comes into its own. Not only does it give the user the chance to backup website data every day for free, but you get the ability to migrate websites for free, and have email security for peace of mind.
However, the SSL certificate (which you will want) is only available as part of the business or pro plan, so you will need to purchase it separately otherwise.
So, what else is on offer? Let’s take a look!
Plans
No matter what plan you choose, you get some really good benefits. For example, you will receive unmetered disk space, unlimited number of email accounts, plenty of bandwidth, a domain name, at least six domains available to host, and also subdomains.
Features For Developers
There are many developer features available, from PHP and MySQL, to Git and Python. However, always check the software which is included, as sometimes it is the older version.
Extra Benefits
Arvixe is also great for beginners. This is because there is a website builder feature, the ability to migrate websites, and cPanels, among so much more.
What Hosting Does Arvixe Offer?
The web hosting at Arvixe is quite complex, but to put it simply, there are four types of hosting that Arvixe offers: cloud, dedicated, VPS, and shared.
However, if you are looking to host a managed WordPress website, you may struggle with Arvixe as they do not offer a great deal when it comes to WP in this case.
However, if you are looking to do some shared hosting with WordPress, then Arvixe may be better suited to you.
Speaking of shared hosting, Arvixe offers two categories of hosting: business and personal. They both have two tiers which include Windows or Linux.
VPS hosting is not recommended on Arvixe because you will find that it is much pricier than its competitors.
While it does provide a dedicated resource on a server that is shared, the overall specs are mediocre at best. It is much better to look elsewhere.
Two other things to note are the cloud and dedicated hosting. The only reason we are talking about these two options together is because Arvixe also lump both of these two together. You will find them in the ‘DedicatedClass’ area.
The servers are decent, despite the cloud hosting seemingly forced into this area. However, prices are high which may put some people off.
Fortunately, the overall specifications on hosting are pretty good. There is a lot of flexibility when it comes to choice.
However, it is likely to be the price that puts people off. Arvixe’s competitors have much better pricing structures for similar hosting.
Also, you will not find managed WordPress here, and considering WordPress is a popular website builder, this will make Arvixe less appealing to many.
What Is The Pricing Of Arvixe?
You will not be surprised to hear this after reading this far, but Arvixe is an expensive host compared to some competitors. In fact, it is said to be up there as one of the most expensive hosting platforms. Yikes!
When it comes to spending your hard earned money on Arvixe, the outdated look of the website does not help you to understand what you are spending, and for what service.
As soon as you click on the pricing, the website becomes reminiscent of a website from the early 00s.
While at first you might think that you are getting a bargain, you will want to decipher what the wording actually means.
When it says ‘as low as, it means you will be paying that amount of money on a monthly basis. It is not showing you how much it will cost you a year, for example. However, it also is not as simple as that.
This rate is the money you spend if you choose to pay one, two or three years upfront. There is also a six months option too. This gives you a discount compared to if you did choose to pay monthly.
However, do not expect much of a discount. You don’t save a lot of money paying this way.
What Is The Price Difference Between Pro And Business Arvixe Plans?
You may notice that Arvixe offers both ‘pro’ and ‘business’ pricing plans to its hosting services. Most companies do not offer these different types of plans anymore, so you might be wondering what the differences are.
While the pro plan starts at $38 a month, the business plan starts at $25 a month. That is quite a huge jump in pricing. So what makes them both so different?
Not much. In fact, as far as we can tell, the only difference is how many domains you can host. The business plan allows you to host six, while the professional allows you to host an unlimited amount of domains.
Oh, and there is the personal plan too. This also allows you to host six domains, though you might want to choose the business plan due to other benefits that may be available to you.
However, because of the big price increase between both the pro and the non-pro plans, you may end up paying a lot more money just because you need to host more than the six domains allowed.
Fortunately, Arvixe offers its users a 45 day money back guarantee which at least gives you plenty of time to see if the hosting platform is right for you.
What Do Customers Say About Arvixe?
When it comes to what the customers have to say about Arvixe, it varies depending on where you look. Here are what some customers say at Arvixe.com:
“First time I needed help from you was this month. Very Fast and responsive… Thanks!”
4 Out Of 5 Stars
“Very responsive support staff (much different from my experience with a competitor.”
5 Stars
“Really great service. I have used Arvixe for several sites now and I plan to continue to do so.”
4 Out Of 5 Stars
“After several research and feedback I moved to Arvixe and I must say it was a nice move!”
4 Out Of 5 Stars
“Arvixe is faast, simple to use, and has the best price for how robust the platform is.”
4 Out Of 5 Stars
Here are what customers have to say about Arvixe on TrustPilot:
“They took my money three times and I asked for a refund because it looked like a mistake but they did not want to refund me.”
1 Out Of 5 Stars
“Nearly impossible to cancel and felt like I was held hostage without any support. All they wanted was my credit card number and did NOT honor requests to cancel.”
1 Out Of 5 Stars
“Worst web hosting company on the planet… Their customer and tech support are horrible.”
1 Out Of 5 Stars
“Our website has been down for more than a week. I have contacted Arvixe about this multiple times..”
1 Out Of 5 Stars
“I have been with Arvixe for two years trying to cancel my subscription and it still to this day is impossible!!”
1 Out Of 5 Stars
It seems that 2021 and 2022 something has happened to Arvixe’s services, as the reviews before that have some 3 to 5 star results.
Often people have blamed the takeover when EIG bought Arvixe back in 2014.
Testing The Use Of Arvixe
Here are a few things we came across while using the service:
Signing Up
When creating an Arvixe account, it only took around five to ten minutes. You cannot go wrong with its straight to the point pages.
However, do be mindful of the add-ons at this stage. While you will be choosing a plan, if you select enough add-ons, you will soon find that the price has blown up!
Connecting A Domain
During the test, we connected a WordPress domain to Arvixe which overall took around ten minutes. This was thanks to the use of both Softaculous and cPanel.
Security Features
The last thing you will want to worry about is the security. Fortunately, even the most basic of plans has it available to you, from email spam filtering, and a Firewall, to spam blockers and DDoS Attack responses.
Software Use
We found using Arvixe as a beginner super easy. As we stated above, we used both the cPanel and Softaculous software to help connect to a domain.
Most of the tools available are easy to learn, making it a great hosting platform for a beginner, as well as those who are advanced.
Pros And Cons Of Arvixe
Here is a quick rundown of the pros and cons of using Arvixe for web hosting:
Pros
45 day money back guarantee – gives you peace of mind if you want to cancel.
Many options for hosting – Arvixe gives you plenty of choices when it comes to hosting capabilities
Prices stay the same – no crazy hikes in prices over time.
Includes a SiteBuilder – great for beginners who need help to build a website without any technical experience.
Cons
Customer service – many reviews state that they cannot get in touch with customer service or that their questions are not answered.
Negative reviews – there are far too many negative reviews that it might be difficult to have any loyalty to the company
Customer support is not great – often people struggle to get any online support from Arvixe. There is also no telephone number for customers.
SSL certificate not available on a cheaper plan – if you want an SSL certificate on a cheaper plan, then you must pay for it separately.
Expensive – compared to its competitors, Arvixe is quite expensive despite the monthly discounts.
Final Thoughts On Arvixe
Arvixe is a great hosting platform that has plenty to offer. One of the things that lets it down is the lack of customer service which is driving the negative comments and reviews online.
Another thing is the cost compared to its competitors, though this one is often ignored due to the many benefits Arvixe has to offer its customers.
If you are looking for web hosting that will suit a beginner, then Arvixe is a great place to start. If you are worried about the negativity that surrounds the company, then it might be better to look elsewhere.
Hello, my name is Matthew Jacobs and I have made a living on various blogs and websites. But, trust me, I haven’t always been able to say that with such confidence.
Hopefully this website can teach others and help you in getting your blog out there, capitalizing on it as much as you can, and can serve as the kind of resource I wish I had had. So, what are you waiting for? Get out there and make a name for yourself!
